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TERMS & CONDITIONS AND PRIVACY POLICY

Last Updated: 24th December 2023 - Still under review, please contact us if you would like to know the most accurate and up to date information regarding what is on this page and our business.

INTRODUCTION

  1. These terms and conditions govern the provision of non-surgical aesthetic and cosmetic medical treatments by Apto Beauty & Aesthetics ("we" or "us") to you.

 

1.2 We strongly advise you to carefully review these terms and conditions before scheduling any consultations or treatments. They contain essential information regarding payments and guidance on addressing service-related issues.

 

1.3 In case of any inconsistency between these Terms and Conditions and our provided literature, these Terms and Conditions shall prevail.

 

1.4 For queries about these terms, please contact Apto Beauty & Aesthetics at soniazohaib@hotmail.co.uk, and we'll strive to address your concerns promptly.

 

DEFINITIONS AND INTERPRETATION

"Aesthetician" indicates a practitioner delivering non-doctor led aesthetic treatments, fully qualified in their respective treatment areas with Level 3 Training.

 

"Aesthetic Treatment(s)" encompass medicines used in skin rejuvenation treatments, substances employed in treatments, or skin procedures offered by Apto Beauty & Aesthetics.

 

"Consultation" denotes a discussion with an aesthetician to review Medical History, treatment risks, and potential side effects.

 

"Data Protection Acts" pertains to relevant data protection laws, including the General Data Protection Regulations.

 

"Medical History" entails patient medical data, including health profile and history.

 

"Patient(s)" or "you" refers to individuals entering or contemplating a contract for treatments with us.

 

OUR CONTRACT WITH YOU & APTO'S OBLIGATIONS

3.1 A contractual relationship begins upon confirmation of our ability to provide an aesthetic treatment after consultation, completion of necessary medical consent forms, and your expressed wish to proceed. You'll have a 'cooling off period' post-consultation before treatment.

3.2 If unable to offer treatment (e.g., upon clinical assessment), we'll inform you during the consultation, stating reasons.

 

3.3 In delivering an aesthetic treatment, Apto Beauty & Aesthetics commits to:

 

3.3.1 Providing appropriate facilities aligning with UK government guidelines for treatment provision.

 

3.3.2 Furnishing necessary information beforehand to understand treatment nature, associated risks, and potential side effects.

 

3.4 Events beyond our control impacting treatment performance will be promptly communicated, and steps taken to minimize delays, absolving liability for such delays.

 

PATIENT OBLIGATIONS

4.1 Prior to treatment, it's your responsibility to review provided treatment literature and raise concerns during consultations. You're not obliged to proceed with treatment if apprehensive.

4.2 To secure appointments, providing accurate contact details and completing a medical history questionnaire is necessary.

 

4.3 Failure to provide required medical history or providing incomplete/incorrect information may result in treatment refusal.

 

4.4 All information shared will be treated confidentially, adhering to Data Protection legislation.

 

4.5 Photo identification is mandatory for consultations due to the clinical nature of the service.

4.6 By booking a treatment with us over the phone, in clinic or online you give us the right to take before and after photos of yourself for our own use as a business and this is done with no royalty or any payments to be made to you. In addition to this we are able to use the photo's, videos or voices that we take using any of our equipment at the clinic at the time of your treatment for any purposes relating to our staff or business.

 

THE CONSULTATION & CONSULTATION FEES

5.1 Apto Beauty & Aesthetics offers non-surgical aesthetic treatments post-eligibility assessments through consultations with qualified practitioners.

5.2 New patient consultations for treatments require a £15 (minimum) booking/deposit fee, refundable if unsuitable for treatment due to medical reasons.

 

5.3 Consultations allow discussions on skin needs, potential treatments, complications, and treatment plans. No treatment occurs during consultations.

5.4 Consultation duration: up to 30 minutes, unless otherwise stated or needed as per clients or your needs.

 

TREATMENT APPOINTMENTS

6.1 Treatment appointments are scheduled after consultations, confirming eligibility for specific treatments.

 

6.2 Duration of treatment sessions varies based on the specific procedure; the estimated duration is provided during booking.

 

6.3 Payment is required in full or a deposit (£15 minimum) upon booking the treatment, with the balance settled after treatment.

 

6.4 Flexibility is allowed if, after consultation, a decision is made not to proceed with treatment. Deposits are non-refundable but can be credited for future appointments.

 

CANCELLATION, REFUND, AND LATE ATTENDANCE POLICY FOR CONSULTATIONS AND TREATMENTS

7.1 For appointment cancellations or changes, a minimum 24-hour notice is essential for consultations, treatments, or review slots.

 

7.2 Deposits for appointments won't be refunded for cancellations or changes made with less than 24 hours' notice. Similarly, missed laser hair removal appointments or no-shows result in a deducted session from the patient's course.

 

7.3 Full refunds on deposits are applicable for cancellation requests made over 24 hours in advance for consultations or treatments.

 

7.4 Failure to provide adequate notice for rebooking may render the deposit non-refundable. Additionally, a new deposit is required for rescheduling appointments.

 

7.5 Lateness exceeding 15 minutes may result in a non-refundable deposit. A 50% refund, if already paid in full, is applicable under certain circumstances.

 

7.6 While rare, rescheduling may occur due to unforeseen circumstances without compensation for cancellations or resulting losses.

 

7.7 Appointment reminders via text, email, or calls are provided as a courtesy; it's the patient's responsibility to note and attend appointments.

 

7.8 For security, Apto Beauty & Aesthetics doesn’t retain card details. Refundable deposits are processed back to the original payment method.

 

7.9 Late arrival by more than 15 minutes may be considered a missed session, impacting the remaining block of sessions.

 

7.10 Preparation guidelines before treatment are essential; failure to comply might result in appointment cancellation, reduced time, or additional charges.

7.11 Any false, innacurate or missed information during a consultation session with our staff for your medical history, health record, pre-treatment survey or post-treatment care will result in your appointment and pre-booked future appointments to be cancelled and you will not be elligible to recieve any refunds. 

7.12 If you fail to consult with your local GP, Doctor or an Aesthetician Doctor with Level 7 training before your treatment then we reserve the right to cancel your appointment or appointments with no refund to be owed to you - It is important that you have provisionally obtained and been told you are elligible to undergo any of our treatments.

 

REVIEW APPOINTMENTS

8.1 Review appointments are provided at no cost for existing clients.

 

8.2 These appointments are crucial, especially in the event of complications, ensuring your safety and allowing face-to-face assessments of treatment effects.

 

8.3 Typically lasting around 10 minutes, these appointments involve reviewing treatment effects and discussing further advice with the practitioner.

 

8.4 In cases where additional treatment is required during a review, allocate up to 30 minutes for these appointments.

 

8.5 Some extra treatments during reviews may incur additional charges.

 

8.6 Longer durations may be needed if booking a review due to complications, ensuring enough time is allocated.

 

LASER HAIR REMOVAL TREATMENT (Full Disclaimer Located In "Treatment Disclaimers & Declarations" Section Below)

9.1 Appointments for laser hair removal follow a consultation and patch test to confirm eligibility.

 

9.2 Duration of sessions varies based on the treatment. Details regarding the session duration are provided during the booking.

 

9.3 Patients are requested to arrive 10 minutes early for necessary paperwork and payments (if required).

 

9.4 Payment for treatments or session blocks is made in full during the booking. Cash, debit, and credit cards are accepted for convenience.

 

9.5 Once eligibility is confirmed, treatments become non-refundable.

 

9.6 Refunds for session blocks due to medical reasons require a valid doctor's note. Calculations for refunds deduct the price of treatments received.

 

9.7 Refunds don't apply to decisions like stopping treatment without cause, dissatisfaction with results, or relocating.

 

9.8 Each treatment or session block is for individual use only and cannot be shared.

 

9.9 Safety measures might lead to refusal of treatment, for instance, if pre-treatment requirements aren't met.

 

9.10 Payments for treatments are taken before the first session.

 

9.11 Refusal of treatment might occur, and refunds issued if health and safety terms are breached.

 

9.12 All treatments must commence within 12 months of purchase; unused treatments after this period expire.

 

9.13 Patients must disclose all relevant medical details before each treatment to avoid any liabilities on the clinic's part.

 

9.14 Treatment boundaries are to be respected, and additional treatment areas require appropriate payment.

 

THE CONSULTATION & PATCH TESTING FOR LASER HAIR REMOVAL

10.1 Laser hair removal services are offered following consultations with qualified therapists. Prior to treatment, the following steps are required:

 

10.1.1 Completion of the medical history questionnaire provided at the clinic or received via email.

 

10.1.2 Completion of the necessary consent forms relevant to the procedure.

 

10.2 Notably, treatments for individuals under 18 are not provided, and Apto Beauty & Aesthetics reserves the right to decline treatments for those under 18.

 

10.3 Consultations before any treatment are mandatory. During these consultations:

 

10.4 Discussions about skin needs, potential complications, and session plans are conducted. No treatments are administered during these sessions, which generally last up to 30 minutes. Patch tests for desired laser areas are performed during these consultations.

 

10.5 It's requested not to bring children to the clinic due to safety concerns and limitations in the treatment rooms.

 

10.6 The patch test fee of £15 is included in your total order or booking value and no extra charges for this will be put forward to you.

 

10.7 Existing clients who haven't undergone laser hair removal in the last six months might require re-consultation and patch tests, potentially incurring additional fees.

 

REFUSAL OF TREATMENTS

11.1 There are situations where our clinicians might find treatment unsuitable or medically unsafe for a patient. In such cases, Apto Beauty & Aesthetics reserves the right to refuse treatment.

 

SPECIAL OFFERS

12.1 General Terms

 

12.1.1 Periodically, Apto Beauty & Aesthetics provides special offers or purchase incentives. While unlikely, the clinic reserves the right to modify, extend, or withdraw any offer without prior notice.

 

12.2 All special offers are subject to availability.

 

12.3 New clients undergoing treatments for the first time require consultation and/or test patching before treatment for suitability verification. Refunds are issued if a client is unsuitable due to medical reasons.

 

12.4 Each offer is applicable to one client only.

 

12.5 Full payment is required before treatment redemption.

 

12.6 Apto Beauty & Aesthetics may refuse treatment for clients with contraindications.

 

12.7 Special offers are generally non-refundable except in cases where patients are medically unfit for treatment.

 

12.8 Treatment under special offers is available only to clients aged 18 years and over.

 

12.9 Pregnant or breastfeeding women are advised that treatments are not suitable for them under these offers.

 

12.10 These offers cannot be combined with any other promotion or discount and are non-transferrable.

 

12.11 Standard Apto Beauty & Aesthetics terms and conditions apply.

 

PACKAGES TERMS AND CONDITIONS

13.1 Offer applies solely to the treatments specified in the package details. Any additional treatments will be subject to additional costs.

 

13.2 Laser Hair Removal packages must be utilized within 12 months of the purchase date, while other packages must be used by the specified date.

 

13.3 Full payment is necessary before treatment redemption.

 

13.4 Once purchased, treatments cannot be exchanged for other types of treatments or skin products.

 

13.5 Packages purchased are for individual use and cannot be shared with others.

 

13.6 Apto Beauty & Aesthetics reserves the right to refuse this offer to clients who are not suitable for a package.

 

13.7 Results may vary from person to person.

 

13.8 Treatments need to be booked within one month of purchase.

 

13.9 These offers cannot be used in conjunction with any other promotion or discount and are non-transferrable.

 

13.10 Standard Apto Beauty & Aesthetics terms and conditions apply.

13.11 All our packages and services are offered to you as a customer or client of ours on the basis that you have taken these specific courses of action before thinking to book with us; 1) Read and agreed to all the disclaimers for each treatment on located on our website or for the treatment you are thinking about booking. 2) Read and agree to all the terms, conditions, privacy policy, disclaimers, declarations and any other readable information we have provided to you through our website or other means that are mandatory to be informed of before booking and taking any treatment with us. 3) Go and get consulted by a GP, Doctor or an Aesthetician Doctor who has a level 7 training qualification. 4) Fill all the forms we give you before and after your treatment with up-to-date and accurate information only. 5) Be sure to always keep us updated with any medical changes to yourself immediately.

13.12 If the above steps are not adhered to or followed by you as our customer or client or a person who is thinking to be a customer or client of ours then it is our right to refuse you of any treatment, stop any current treatments and keep any monies paid by you to us for whatever the reason as you will have to be fully aware and accept that each treatment does come with its own side effects or risks and you must accept and acknowledge that every treatment won't always go the way you wish and plan. 

13.13 It is our job as Apto Beauty & Aesthetics to merely administer your treatment for you to try and achieve the outcome you desire with your treatment.

 

FRIENDS AND FAMILY

14.1 You are welcome to attend a consultation appointment with a friend or family member over the age of 18. However, please note that the consultation is specifically for the booked individual only.

 

14.2 No treatment-related queries can be addressed for a friend or family member, as this could compromise the adequate assessment of the booked individual.

 

14.3 If you bring a friend or family member, please ensure your comfort discussing your medical history in their presence.

 

14.4 Friends and family are not permitted to accompany patients during treatment sessions for safety reasons.

 

14.5 Apto Beauty & Aesthetics reserves the right to refuse friends and family from attending appointments that might impact patient safety.

 

INFORMATION ABOUT US & HOW TO CONTACT US

15.1 Apto Beauty & Aesthetics operates under Apto Beauty & Aesthetics Ltd, with its registered address at Unit 2 Hadfield House, Gordon Street, Stockport, United Kingdom, SK4 1RR.

 

15.2 You can reach us by phone at 07515025352 or via email at soniazohaib@hotmail.co.uk.

 

15.3 If we need to contact you, we'll use your preferred contact method provided during your consultation.

 

15.4 When we mention "writing," it includes emails, text messages, or WhatsApp communications.

 

CONFIDENTIALITY/DATA PROTECTION

16.1 Apto Beauty & Aesthetics ensures that all information shared, including Personal Data like your name, contact details, and Medical History, is securely and confidentially stored, adhering to its data privacy policy and Data Protection Acts.

 

16.2 Your personal data will be processed solely in connection with the consultation and/or treatment provided to you in accordance with these terms and conditions.

 

16.3 By acknowledging this consent, you understand that Apto Beauty & Aesthetics is obtaining it to comply with Data Protection Acts.

 

16.4 Apto Beauty & Aesthetics' privacy and cookies policy can be found on its website www.aptobeauty.com/privacy-polcy-terms-conditions.

 

16.5 The clinic primarily communicates via email, telephone, text message, or WhatsApp. It's your responsibility to inform Apto Beauty & Aesthetics of any changes to your personal data, including contact details and medical history updates.

 

16.6 Personal details are used for updates on aesthetic treatments, processing payments, and, if you consent, informing you about similar services. You can unsubscribe from these communications at any time.

 

16.7 Your personal information will only be disclosed to other third parties where the law either requires or allows us to do so.

 

COMPLAINTS POLICY

17.1 Apto Beauty & Aesthetics prioritizes providing high-quality, safe services. Should you wish to discuss or report an issue, kindly put it in writing and email us at soniazohaib@hotmail.co.uk. All issues will be resolved promptly.

 

17.2 Evidence may be requested to support your complaint, including dates, times, and names of individuals spoken to.

 

17.3 A thorough assessment of the complaint will be undertaken, which might take up to six to eight weeks.

 

ZERO TOLERANCE ON VIOLENCE & AGGRESSION POLICY

18.1 At Apto Beauty & Aesthetics, every patient is treated with respect and dignity. Any form of abuse towards staff or patients is considered unacceptable and will be treated as a disciplinary matter.

 

18.1.1 Similarly, the clinic does not condone any mistreatment or abuse of staff members by patients or visitors. Any such behaviour might result in termination of treatment provision or removal of the individual from the premises if necessary.

 

18.2 Maintaining a safe and respectful environment is a priority at our clinic.

 

OTHER IMPORTANT TERMS

19.1 This contract exclusively involves you and Apto Beauty & Aesthetics; no other person is entitled to enforce its terms. However, the clinic reserves the right to transfer its rights and obligations under these terms to another organization.

 

19.2 If a court deems any of these terms illegal or unenforceable, the remaining terms will continue to be valid and enforceable.

 

ALLERGIC REACTIONS AND WHAT TO DO IF YOU HAVE PROBLEMS FOLLOWING A TREATMENT

20.1 Although rare, some patients may experience allergic reactions or side effects after a medical drug or aesthetic treatment.

 

20.2 If you undergo a treatment and experience health issues thereafter or feel unwell, please contact us immediately at our medical emergency line, 07515025352, as soon as possible.

 

20.3 Comprehensive aftercare instructions related to your aesthetic treatment will be verbally communicated after the treatment and provided in written format, usually via email.

 

20.4 If urgent medical attention is required for complications and you can't see the same practitioner, please visit your GP or the local accident and emergency (A&E) department immediately.

 

20.5 We will always prioritize your health and well-being. If there are any complications or concerns after treatment, don't hesitate to reach out to us.

 

CONSENT

21.1 At Apto Beauty & Aesthetics, all patients are consented for the potential side effects and complications related to their respective treatments.

 

21.2 An informed consent policy is in place, and if a patient lacks capacity to make decisions, treatment cannot be performed.

 

21.3 Patients will be requested to carefully read and sign a consent form specific to the treatment they're undergoing for each session.

 

21.4 Refunds won't be offered for side effects or complications that were appropriately consented to, in case they occur after treatment.

LEGAL JURISDICTION

22.1 The services provided by Apto Beauty & Aesthetics and these terms and conditions are governed by the laws of United Kingdom and any disputes shall be exclusively resolved in the courts of United Kingdom.

 

UPDATES TO TERMS AND CONDITIONS

23.1 Apto Beauty & Aesthetics reserves the right to update or modify these terms and conditions from time to time.

 

23.2 Any changes to these terms and conditions will be communicated to patients via email or posted on our website www.aptobeauty.com to ensure transparency and awareness.

 

23.3 Patients are encouraged to regularly review these terms and conditions to stay informed about any updates or changes.

 

CONTACT INFORMATION

24.1 For any queries, concerns, or clarification regarding these terms and conditions, please don't hesitate to contact us:

 

Apto Beauty & Aesthetics

344 Wellington Rd N, Stockport SK4 5DA

Phone: 07515025352

Email: soniazohaib@hotmail.co.uk

 

24.2 We're committed to addressing any questions or issues promptly and efficiently.

 

USE OF COOKIES AND TRACKING TOOLS

25.1 We use cookies and other tracking technologies to enhance your browsing experience, improve our website performance, and provide personalized services. By using our website, you consent to the placement of cookies and tracking tools on your device. Please refer to the table below for details on the types of cookies used on our site:

Privacy Policy Table.jpeg

25.2 Please note that our use of cookies and tracking tools does not cover practices of third-party services.

Withdrawal of Consent

26.1 If you wish to withdraw your consent for the collection of personal information or make changes to your collected information, please contact us at soniazohaib@hotmail.co.uk.

Privacy Policy Updates

27.1 We reserve the right to modify this Privacy Policy at any time. Any changes or clarifications will be effective immediately.

Treatment Declarations & Disclaimers

These terms and conditions govern the provision of non-surgical aesthetic and cosmetic medical treatments by Apto Beauty & Aesthetics ("we" or "us") to you.

3 in 1 Combination Treatment Declaration:

 

ULTRASONIC CAVITATION DISCLAIMER PATIENT CONSENT: This is an informed consent form that has been prepared to help inform you of the potential benefits and risks of ultrasonic cavitation. It is important that you read this information carefully and discuss fully with your practitioner before proceeding with treatment. It is also important that you take as much time as you need to consider the treatment carefully, weighing up all your options before reaching an informed decision. It is essential that you are aware of your right to have a second opinion and you are encouraged to ask any questions that come to mind throughout the entirety of the process. Ultrasonic cavitation uses energy in the form of ultrasound to break down fat cells (lipolysis), the breakdown products of the fat cells are then naturally removed by the body’s lymphatic system. Ultrasonic cavitation is a form of body contouring, aiming to target small areas of stubborn fat deposits. It is not a weight loss solution and would also never substitute traditional lifestyle measures for weight loss such as healthy diet and regular exercise. Ultrasonic cavitation is however a safer and non-invasive alternative to surgical methods of fat removal such as liposuction. Common areas that can be treated include fat deposits around the abdomen, flanks, hips, face, neck, thighs and upper arms. Ultrasonic cavitation is painless however you will experience a warming sensation when the hand-held probe is applied to the skin. On average 1-3 treatment courses are likely to be needed to achieve results, with results visible by 12 weeks. I am aware that results vary between clients and results are dependent on many individual factors. I am aware that there is no guarantee that I will achieve desired results and that multiple treatment courses may to be needed to achieve desired results. The results of fat cavitation are permanent so long as you do not continue to gain increased body fat following the treatment. I understand that several appointments may be necessary to produce optimal results and I will be notified, in advance of each session of treatment, about the location where the next treatment session is going to take place and the identity of who is going to be involved in my care at each stage. I also understand that I will be kept informed of progress and that I can change my mind at any point. As with any procedure there are potential risks and complications associated. Ultrasonic cavitation is a safe and low risk procedure, but you must be aware of the following possible risks before proceeding. You must fully discuss any questions with your practitioner. Common side effects following treatment include pain, tenderness, redness and bruising in the treated area. You may also experience a slight headache afterwards. These effects are usually mild and will settle within a few days. You may also experience lumpiness and unevenness in the treated area following the procedure. This is due to uneven resorption of fat and will often resolve with follow up treatments. I have been advised of the relevant information associated with this treatment and I confirm that I fully understand this advice. This includes advice about: - the aims/motivations for having the procedure and the desired outcome - the risks inherent in the procedure - the risks inherent in refusing the procedure - the risks specific to me - the expected benefits of the treatment - the potential disadvantages of the treatment - alternative procedures and their pros and cons - including the option of no treatment at all - any uncertainties about and the likelihood of success of the procedure - any follow-up treatment that may be required

 

RADIO FREQUENCY DISCLAIMER PATIENT CONSENT: This is an informed consent form that has been prepared to help inform you of the potential benefits and risks of Radio Frequency treatment. It is important that you read this information carefully and discuss fully with your practitioner before proceeding with treatment. It is also important that you take as much time as you need to consider the treatment carefully, weighing up all your options before reaching an informed decision. It is essential that you are aware of your right to have a second opinion and you are encouraged to ask any questions that come to mind throughout the entirety of the process. Radio Frequency treatment is a non-surgical facelifting and body contouring treatment which tightens, smooths and contours the skin. Radio Frequency treatment works by using radio frequencies which are transmitted by a handpiece into the dermis layer of the skin causing heat production. The process triggers new dermal collagen formation resulting in younger tighter and smoother looking skin. Radio Frequency treatment may also help smooth out fine lines and wrinkles and can be used to help reduce cellulite. Radio Frequency treatment can be used to treat loose skin on the neck, jawline, face, legs, abdomen and other body areas. You may experience a warming feeling during the treatment but the procedure is not painful. Other advantages of Radio Frequency treatment: non-invasive, no injections or anaesthetic needed and little to no downtime afterwards. Results are gradual and evolve over a 2-3 month period. Only one treatment is needed and the effects can be expected to last for 2-3 years. I am aware that results vary between clients and results are dependent on many individual factors. I am aware that there is no guarantee that I will achieve desired results.

 

RISKS AND SIDE EFFECTS: As with any procedure there are potential risks and complications associated. Radio Frequency treatment is a safe and low risk procedure, but you must be aware of the following possible risks before proceeding. You must fully discuss any questions with your practitioner. Common risks of Radio Frequency treatment include that it may not be effective with advanced and resilient skin problems. You may also have some mild swelling and redness in the treatment area for 2-3 days afterwards but occasionally can last longer. Uncommon risks include changes in skin pigmentation to lighter or darker, this usually resolves within 6 months but in rare cases could be permanent. Sometimes you may experience some temporary bumps or skin indentations, but these usually resolve naturally. Rare risks of Radio Frequency treatment include pain, tingling or burning sensation after treatment, bruising, blisters, skin burns, permanent scarring or skin indentations are extremely rare risks. In the event of any of these you should consult your practitioner and seek medical advice. I have been advised of the relevant information associated with this treatment and I confirm that I fully understand this advice. This includes advice about: - the aims/motivations for having the procedure and the desired outcome - the risks inherent in the procedure - the risks inherent in refusing the procedure - the risks specific to me - the expected benefits of the treatment - the potential disadvantages of the treatment - alternative procedures and their pros and cons - including the option of -no treatment at all - any uncertainties about and the likelihood of success of the procedure - any follow-up treatment that may be required.

SHOCKWAVE THERAPY DISCLAIMER PATIENT CONSENT: This is an informed consent form that has been prepared to help inform you of the potential benefits and risks of Shockwave therapy. It is important that you read this information carefully and discuss fully with your practitioner before proceeding with treatment. It is also important that you take as much time as you need to consider the treatment carefully, weighing up all your options before reaching an informed decision. It is essential that you are aware of your right to have a second opinion and you are encouraged to ask any questions that come to mind throughout the entirety of the process. Shockwave therapy uses energy in the form of sound waves to create vibrations in the soft tissues. Shockwave therapy is non-invasive and painless, medical uses include treatment of Achilles tendonitis, plantar fasciitis and removal of kidney stones. Cosmetic uses of Shockwave therapy include fat and cellulite reduction and to increase the production of collagen in the skin. In the case of reducing cellulite, the sound waves emitted during Shockwave therapy help to separate fatty acids and glycerol in fat cells. The liquid fat is then removed from the body via the lymphatic system, a process that Shockwave therapy can stimulate.

Shockwave therapy also increases blood circulation, which can aid skin rejuvenation, tightening and reduce lines and wrinkles. Shockwave therapy can be used alone or in conjunction with other body contouring or fat reduction treatments. Note that for fat reduction shockwave therapy is not a substitute for healthy diet and regular physical exercise. I am aware that results vary between clients and results are dependent on many individual factors. I am aware that there is no guarantee that I will achieve desired results and that multiple treatment courses may to be needed to achieve or maintain desired results. Your practitioner will discuss how many treatments you will need and over what timeframe, depending on the aim of treatment. Results can be seen after 1 week, but maximal effects evolve over a period of 2-3 months following treatment. I understand that several appointments may be necessary to produce optimal results and I will be notified, in advance of each session of treatment, about the location where the next treatment session is going to take place and the identity of who is going to be involved in my care at each stage. I also understand that I will be kept informed of progress and that I can change my mind at any point.

 

RISKS AND SIDE EFFECTS: As with any procedure there are potential risks and complications associated. Shockwave therapy is a safe and low risk procedure, but you must be aware of the following possible risks before proceeding. You must fully discuss any questions with your practitioner. Most clients do not experience side effects however some common after effects include tissue swelling, reddening, soreness, tingling or numbness. These effects are usually mild and resolve naturally after 7 days, although they may last longer. Rare risks include haematoma (extensive bruising), petechiae (minor broken blood vessels) and damage to soft tissue e.g. tendon or ligament injury or rupture. I have been advised of the relevant information associated with this treatment and I confirm that I fully understand this advice. This includes advice about: - the aims/motivations for having the procedure and the desired outcome - the risks inherent in the procedure - the risks inherent in refusing the procedure - the risks specific to me - the expected benefits of the treatment - the potential disadvantages of the treatment - alternative procedures and their pros and cons - including the option of no treatment at all - any uncertainties about and the likelihood of success of the procedure - any follow-up treatment that may be required

CLINICAL PHOTOS AND VIDEOS: I agree to and authorise the taking of clinical photographs and videos. I understand that these clinical photographs and videos will form part of and will be kept with my confidential medical records. I have been asked what information I want and would need in order to make an informed decision. I have been given the opportunity to discuss my desired outcome fully in order for me to make an informed decision. I certify that I have read the above consent and that I fully understand it. I have been given ample opportunity for discussion and all my questions have been answered to my satisfaction. No new information has become available that affects my decision to have the treatment or my decision to consent. I hereby consent to this procedure. This constitutes the full disclosure and supersedes any previous verbal or written disclosures.

Face HiFu Disclaimer

PATIENT CONSENT: This is an informed consent form that has been prepared to help inform you of the potential benefits and risks of facial HIFU. It is important that you read this information carefully and discuss fully with your practitioner before proceeding with treatment. It is also important that you take as much time as you need to consider the treatment carefully, weighing up all your options before reaching an informed decision. It is essential that you are aware of your right to have a second opinion and you are encouraged to ask any questions that come to mind throughout the entirety of the process. HIFU stands for High Intensity Focused Ultrasound, it works by using multiple beams of ultrasound to create thermal energy in the deeper skin layers and beneath the skin. Heating the tissue causes it to tighten as well as stimulating the production of new collagen fibers therefore improving the appearance of loose or ageing skin. It has been explained to me that the results vary from patient to patient. I understand that results will unfold over the course of 3 to 6 months. I am also aware that I may require more than one treatment session to achieve optimal results. I also understand that a non-invasive HIFU treatment is not intended to produce the same results as an invasive surgical procedure such as a face lift. Before each treatment, I will inform the practitioner of any changes to my medical details or details of any new medications that have been prescribed by my doctor. I also agree to comply with the recommended aftercare instructions. I hereby release the practitioner, clinic and the staff from liability associated with the procedure. My questions regarding the procedure have been answered satisfactorily. I understand that several appointments may be necessary to produce optimal results and I will be notified, in advance of each session of treatment, about the location where the next treatment session is going to take place and the identity of who is going to be involved in my care at each stage. I also understand that I will be kept informed of progress and that I can change my mind at any point.

 

RISKS AND SIDE EFFECTS: As with any medical procedure there are possible risks associated. HIFU is a safe and low risk procedure but some unwanted effects may be experienced. Common side effects you may experience from HIFU include mild discomfort or tenderness during and following the treatment. Immediately following treatment, the skin may appear red for a few hours. It is not uncommon to also experience slight swelling for a few days following the procedure or tingling/tenderness to touch for days to weeks following the procedure, but these are mild and temporary in nature. Uncommon temporary effects may include bruising or welts (raised bumps on the skin), which resolve in hours to days. Rare risks of HIFU include skin burns and nerve inflammation. A burn to the skin may or may not lead to scarring. This should respond to simple medical care but there is an extremely small risk of permanent scaring if a skin burn is sustained. Temporary nerve inflammation is another rare risk of HIFU. This results in numbness or tingling in a select area of skin if a sensory nerve has been affected. This should normally resolve naturally in days to weeks. Extremely rarely temporary local muscle weakness may result after treatment due to inflammation of a motor nerve. I have been advised of the relevant information associated with this treatment and I confirm that I fully understand this advice. This includes advice about: - the aims/motivations for having the procedure and the desired outcome - the risks inherent in the procedure - the risks inherent in refusing the procedure - the risks specific to me - the expected benefits of the treatment - the potential disadvantages of the treatment - alternative procedures and their pros and cons - including the option of no treatment at all - any uncertainties about and the likelihood of success of the procedure - any follow-up treatment that may be required.

 

CLINICAL PHOTOS AND VIDEOS: I agree to and authorise the taking of clinical photographs and videos. I understand that these clinical photographs and videos will form part of and will be kept with my confidential medical records. I have been asked what information I want and would need in order to make an informed decision. I have been given the opportunity to discuss my desired outcome fully in order for me to make an informed decision.

I certify that I have read the above consent and that I fully understand it. I have been given ample opportunity for discussion and all my questions have been answered to my satisfaction. No new information has become available that affects my decision to have the treatment or my decision to consent. I hereby consent to this procedure. This constitutes the full disclosure and supersedes any previous verbal or written disclosures.

Hydr02Facial Disclaimer

PATIENT CONSENT: This is an informed consent form that has been prepared to help inform you of the potential benefits and risks of HydrO2facial. It is important that you read this information carefully and discuss fully with your practitioner before proceeding with treatment. It is also important that you take as much time as you need to consider the treatment carefully, weighing up all your options before reaching an informed decision. It is essential that you are aware of your right to have a second opinion and you are encouraged to ask any questions that come to mind throughout the entirety of the process. HydrO2Facial is a type of non-invasive water-assisted microdermabrasion (hydradermabrasion) procedure that combines cleansing, exfoliation, extraction, hydration and antioxidant protection simultaneously. The treatment results in clearer, rejuvenated skin with little-to-no downtime. The treatment is soothing, moisturising, non-invasive and generally non-irritating. HydrO2facial can improve the appearance of dull complexion, fine lines, uneven skin tone and texture, age spots, sun damage, enlarged pores, mild scars and mild acne scars, hyperpigmentation areas and other skin complaints. It is important to note that HydrO2facial does not work for more significant scarring, stretch marks or deep lines and wrinkles. HydrO2facial uses a small hand-held device that uses a mixture of water and chemical exfoliation (glycolic/ salicylic acids) to gently remove the outer layers of the skin and exfoliate dead cells and vacuum them away. The skin can then rejuvenate leading to an improved appearance, tone and texture. HydrO2facial should be painless and anaesthetic creams are not required. I have received a thorough explanation of my pre-exfoliation and post-exfoliation instructions. I understand that following these instructions will reduce the risk of possible problems and help optimise results. I am aware that results vary between clients and results are dependent on many individual factors. I am aware that there is no guarantee that I will achieve desired results and that multiple treatment courses may to be needed to achieve or maintain desired results. I understand that several appointments may be necessary to produce optimal results and I will be notified, in advance of each session of treatment, about the location where the next treatment session is going to take place and the identity of who is going to be involved in my care at each stage.

 

RISKS AND SIDE EFFECTS:

As with any procedure there are potential risks and complications associated. HydrO2facial is a safe and low risk procedure, but you must be aware of the following possible risks before proceeding. You must fully discuss any questions with your practitioner. Common side effects of HydrO2facial include mild skin tenderness (like sunburn), swelling and redness after the treatment. These effects generally subside within a few hours and should be greatly improved by 48 hours. Occasionally minor bruising may also occur, any bruising should resolve within 1-2 weeks. Your skin will be more sensitive to sunlight afterwards and it is important to use regular SPF sunscreen for 3-4 weeks afterwards. Rare side effects include skin infection (cellulitis), reactivation of cold sores (Herpes simplex infection) or allergic reaction to any of the chemical products that may be used. HydrO2facial is minimally invasive and should not cause scarring or skin pigmentation changes although these could potentially occur as an unforeseen risk in rare circumstances. I have been advised of the relevant information associated with this treatment and I confirm that I fully understand this advice. This includes advice about: - the aims/motivations for having the procedure and the desired outcome - the risks inherent in the procedure - the risks inherent in refusing the procedure - the risks specific to me - the expected benefits of the treatment - the potential disadvantages of the treatment - alternative procedures and their pros and cons - including the option of no treatment at all - any uncertainties about and the likelihood of success of the procedure - any follow-up treatment that may be required

 

CLINICAL PHOTOS AND VIDEOS: I agree to and authorise the taking of clinical photographs and videos. I understand that these clinical photographs and videos will form part of and will be kept with my confidential medical records. I hereby indemnify the practitioner from any liability relating to the procedures that I am having. I also understand that any treatment performed is between me and the practitioner who is treating me and I will direct all post-operative questions or concerns to the practitioner. I have been asked what information I want and would need in order to make an informed decision. I have been given the opportunity to discuss my desired outcome fully in order for me to make an informed decision.

I certify that I have read the above consent and that I fully understand it. I have been given ample opportunity for discussion and all my questions have been answered to my satisfaction. No new information has become available that affects my decision to have the treatment or my decision to consent. I hereby consent to this procedure. This constitutes the full disclosure and supersedes any previous verbal or written disclosures.

Laser Hair Removal Disclaimer

PATIENT CONSENT: This is an informed consent form that has been prepared to help inform you of the potential benefits and risks of laser hair removal. It is important that you read this information carefully and discuss fully with your practitioner before proceeding with treatment. It is also important that you take as much time as you need to consider the treatment carefully, weighing up all your options before reaching an informed decision. It is essential that you are aware of your right to have a second opinion and you are encouraged to ask any questions that come to mind throughout the entirety of the process. Laser hair removal is a cosmetic hair removal procedure that uses laser energy to heat and destroy unwanted hair follicles. You will need regular sessions to prevent hair from regrowing as results are not permanent. On average a session to remove facial hair is usually done every 4 weeks whereas body hair every 6-8 weeks. Treatment courses are usually required to achieve desired results. I am aware that results vary between clients and results are dependent on many individual factors. I am aware that there is no guarantee that I will achieve my desired results and that multiple treatment courses are needed to maintain results. It is also important to note that laser hair removal works better on clients with fair skin and darker hair. I understand that for my own benefit I must follow the aftercare instructions given to me by my practitioner. On the day you will be offered eye protection and possibly a cooling spray may be applied to the skin before treatment. I understand that several appointments may be necessary to produce optimal results and I will be notified, in advance of each session of treatment, about the location where the next treatment session is going to take place and the identity of who is going to be involved in my care at each stage. I also understand that I will be kept informed of progress and that I can change my mind at any point.

 

RISKS AND SIDE EFFECTS: As with any procedure there are potential risks and complications associated. Laser hair removal is a safe and low risk procedure, but you must be aware of the following possible risks before proceeding. You must fully discuss any questions with your practitioner. Common side effects include pain and discomfort during the procedure, laser is often described as feeling like an elastic band snapping against the skin. Following the treatment your

skin may be red, swollen and tender this should resolve within 48 hours but may last longer. Your skin will be more sensitive to sunlight after treatment and you will need to use regular SPF sunscreen for 4 weeks afterwards. Uncommon complications include skin infection (cellulitis) and changes in skin pigmentation to lighter or darker. Pigmentation changes should resolve within 6 months but can persist or become permanent in occasional cases. In some occasional cases clients may develop bruising, swelling blistering or crusting of the skin. If you experience any of these skin changes you should contact your practitioner as soon as possible. Rare complications include skin scarring which may be permanent in some cases despite treatment. Skin burns from the laser heat can rarely occur which can lead to permanent scarring. There is no evidence that laser hair removal can cause skin cancer. I have been advised of the relevant information associated with this treatment and I confirm that I fully understand this advice. This includes advice about: - the aims/motivations for having the procedure and the desired outcome - the risks inherent in the procedure - the risks inherent in refusing the procedure - the risks specific to me - the expected benefits of the treatment - the potential disadvantages of the treatment - alternative procedures and their pros and cons - including the option of no treatment at all - any uncertainties about and the likelihood of success of the procedure - any follow-up treatment that may be required

CLINICAL PHOTOS AND VIDEOS: I agree to and authorise the taking of clinical photographs and videos. I understand that these clinical photographs and videos will form part of and will be kept with my confidential medical records. I have been asked what information I want and would need in order to make an informed decision. I have been given the opportunity to discuss my desired outcome fully in order for me to make an informed decision.

I certify that I have read the above consent and that I fully understand it. I have been given ample opportunity for discussion and all my questions have been answered to my satisfaction. No new information has become available that affects my decision to have the treatment or my decision to consent. I hereby consent to this procedure. This constitutes the full disclosure and supersedes any previous verbal or written disclosures.

Radio Frequency Disclaimer

 

PATIENT CONSENT: This is an informed consent form that has been prepared to help inform you of the potential benefits and risks of Radio Frequency treatment. It is important that you read this information carefully and discuss fully with your practitioner before proceeding with treatment. It is also important that you take as much time as you need to consider the treatment carefully, weighing up all your options before reaching an informed decision. It is essential that you are aware of your right to have a second opinion and you are encouraged to ask any questions that come to mind throughout the entirety of the process. Radio Frequency treatment is a non-surgical facelifting and body contouring treatment which tightens, smooths and contours the skin. Radio Frequency treatment works by using radio frequencies which are transmitted by a handpiece into the dermis layer of the skin causing heat production. The process triggers new dermal collagen formation resulting in younger tighter and smoother looking skin. Radio Frequency treatment may also help smooth out fine lines and wrinkles and can be used to help reduce cellulite. Radio Frequency treatment can be used to treat loose skin on the neck, jawline, face, legs, abdomen and other body areas. You may experience a warming feeling during the treatment but the procedure is not painful. Other advantages of Radio Frequency treatment: non-invasive, no injections or anaesthetic needed and little to no downtime afterwards. Results are gradual and evolve over a 2-3 month period. Only one treatment is needed and the effects can be expected to last for 2-3 years. I am aware that results vary between clients and results are dependent on many individual factors. I am aware that there is no guarantee that I will achieve desired results.

 

RISKS AND SIDE EFFECTS: As with any procedure there are potential risks and complications associated. Radio Frequency treatment is a safe and low risk procedure, but you must be aware of the following possible risks before proceeding. You must fully discuss any questions with your practitioner. Common risks of Radio Frequency treatment include that it may not be effective with advanced and resilient skin problems. You may also have some mild swelling and redness in the treatment area for 2-3 days afterwards but occasionally can last longer. Uncommon risks include changes in skin pigmentation to lighter or darker, this usually resolves within 6 months but in rare cases could be permanent. Sometimes you may experience some temporary bumps or skin indentations, but these usually resolve naturally. Rare risks of Radio Frequency treatment include pain, tingling or burning sensation after treatment, bruising, blisters, skin burns, permanent scarring or skin indentations are extremely rare risks. In the event of any of these you should consult your practitioner and seek medical advice. I have been advised of the relevant information associated with this treatment and I confirm that I fully understand this advice. This includes advice about: - the aims/motivations for having the procedure and the desired outcome - the risks inherent in the procedure - the risks inherent in refusing the procedure - the risks specific to me - the expected benefits of the treatment - the potential disadvantages of the treatment - alternative procedures and their pros and cons - including the option of -no treatment at all - any uncertainties about and the likelihood of success of the procedure - any follow-up treatment that may be required

 

CLINICAL PHOTOS AND VIDEOS: I agree to and authorise the taking of clinical photographs and videos. I understand that these clinical photographs and videos will form part of and will be kept with my confidential medical records. I have been asked what information I want and would need in order to make an informed decision. I have been given the opportunity to discuss my desired outcome fully in order for me to make an informed decision.

I certify that I have read the above consent and that I fully understand it. I have been given ample opportunity for discussion and all my questions have been answered to my satisfaction. No new information has become available that affects my decision to have the treatment or my decision to consent. I hereby consent to this procedure. This constitutes the full disclosure and supersedes any previous verbal or written disclosures.

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